FAQ

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I have an electric meter box door with Permali on the inside, the dimensions are close to the ones on the website but not exactly the same?
There were only 3 types of Permali electric meter doors ever made. The measured dimensions depend on exactly where you measure the door. If the dimensions are close it will fit.

Does the replacement door come with a key?
Yes, all replacement doors are shipped with a key.

What colour are the doors/meter boxes?
All doors and meter boxes are white/cream. In some of the images on the site the doors/boxes may look a grey colour, this is due to lighting when the pictures were taken. We do not sell doors/boxes in any colour other than white/cream.

How do I install a meter box or a meter box door?
Detailed fitting instructions for the meter box doors are available in the "product data sheet" for each product online. You will require a qualified electrician to install a meter box.

I am looking for a replacement door for a "Permali" gas meter box? Can meterboxesdirect supply it?
No, we do not manufacture a door suitable for the "Permali" gas meter box. We recommend that you contact your gas supplier to discuss your requirement.

Can the doors hang both sides?
No

How is the final cost of my order calculated?
(Product Price + delivery) + (VAT at 20%) = total cost

When will my order be despatched?
Generally, all orders are sent out the following working day. If there is a problem with your order you will be notified by email.

How are the delivery costs calculated?
The cost of the delivery is calculated according to the weight of the order. All items are despatched by courier with the exception of the "Replacement Key for Electric Meter Boxes", which is sent via Royal Mail. See below for our carriage prices

Delivery Costs

Replacement Key / Locks : £1.30
0kg to 10kg : £8.50
10kg to 15kg : £8.50
15kg to 25kg : £11.50
25kg to 50kg : £23.00
50kg to 250kg : £35.00