MeterBoxesDirect Delivery Queries
Deliveries can be delivered anytime between 8am & 6pm but busier times of year can result in deliveries outside of these times. However, if you provide a mobile number the courier will send you a text with the date and ETA of time it will be delivered.
We don't currently offer express delivery, however if you order before 11am the order will be dispatched on the same day. Please allow for 2-3 workings days for delivery once the order is placed.
The full delivery costs will show once the items have been added to the cart with a post code. It varies depending on the number of products and the shipping methods. You can also collect from our factory in Gloucester.
To help us track your order, please fill in as much information as possible on our order tracking form. A member of our sales team will respond ASAP.
The cost of the delivery is calculated according to the weight of the order. All items are despatched by courier with the exception of the "Replacement Key for Electric Meter Boxes", which is sent via Royal Mail. See below for our carriage prices - please note all prices exclude VAT. Delivery Costs Replacement Key / Locks : £1.30 0kg to 10kg : £8.50 10kg to 15kg : £8.50 15kg to 25kg : £11.50 25kg to 50kg : £23.00 50kg to 250kg : £35.00 Read more
You or a representative must be home to accept the delivery. We use a delivery service and cannot guarantee an exact time.If the delivery fails twice because we are unable to hand over the parcel for signature or there is no additional information to help the carrier, the parcel will be returned to the local carrier depot and you will receive a card from them asking you to call. If you do not call or contact Meter Boxes Direct Tel: +44 (0) 1453 791616 or firstname.lastname@example.org ,... Read more
Deliveries placed Monday-Friday (excluding bank holidays) before 11am are generally dispatched on the same day. If you live in mainland UK you can normally expect delivery for the following working day (Monday-Friday).For the Scottish Highlands / Islands please allow at least 2 working days for delivery. If an order is placed after 11am on a particular day (Monday to Friday), the order will be dispatched on the following working day. Weekend orders will be dispatched on Mondays (excl.... Read more